Privacy background
Legal Document

Privacy Policy

Your privacy is important to us. This policy explains how ASWTU collects, uses, and protects your personal information in compliance with POPIA.

Last updated: January 2024

Information We Collect

  • Personal identification information (Name, ID number, email address, phone number)
  • Employment information (Employer, job title, workplace location)
  • Financial information for membership fees and donations
  • Case-related documents and evidence you submit
  • Communication records between you and ASWTU

How We Protect Your Data

  • End-to-end encryption for sensitive communications
  • Secure servers with regular security audits
  • Access controls limiting who can view your information
  • Regular backups to prevent data loss
  • Compliance with South African data protection laws (POPIA)

How We Use Your Information

  • To provide union services and legal representation
  • To communicate about union activities and campaigns
  • To process membership fees and donations
  • To track and manage your cases
  • To improve our services and website experience

Data Storage & Retention

  • Data is stored on secure cloud servers in South Africa
  • Member data is retained for the duration of membership plus 5 years
  • Case files are retained for 7 years after case closure
  • You can request deletion of your data (subject to legal requirements)
  • Regular data audits ensure compliance

Your Rights

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to object to processing of your data
  • Right to request deletion of your data
  • Right to lodge a complaint with the Information Regulator

Third-Party Sharing

  • We do not sell your personal information
  • We may share data with legal representatives for your cases
  • We may share anonymized data for research purposes
  • Payment processors handle financial transactions securely
  • We comply with court orders and legal requirements

Questions About Privacy?

Contact our Data Protection Officer for any privacy-related inquiries.

privacy@aswtu.org.za