If the issue is real, the route to support should be obvious.
Use the contact desk for case reporting, member support, training requests, or media enquiries. The redesigned page keeps the options clear so workers are not forced to guess.
24/7
urgent incident line
Johannesburg
national coordination base
Direct
member-to-union contact paths
Support desk
Urgent matters should go directly to the case desk by phone or WhatsApp.
Email is ideal when documents, payslips, warnings, or written timelines need to be shared.
National coordination runs through Johannesburg, South Africa, with support routed where needed.
Choose the channel that matches the urgency of your issue.
Members should not have to decode the website before they get help. Each route below is tied to a practical use case.
Send a direct message
Submitting this form opens your mail client with the details prepared so you can send a complete enquiry immediately.
Support streams
Case reporting
Dismissals, warnings, underpayment, unfair treatment, and safety incidents.
Membership support
Joining, branch support, steward queries, and organising guidance.
Training enquiries
Course access, steward development, and workplace education requests.
Quick actions